THE IMPORTANCE OF TRAINING AND ENHANCING SKILLS IN THE FIELD OF CLEANING AND DETERGENTS IS SIGNIFICANT
In order to enhance the quality of service, Long Trường Vũ places great emphasis on self-improvement through comprehensive training sessions that aim to enhance customer service skills:
- Providing quality service: Training and skill enhancement enable employees to understand their roles and deliver quality service to customers. Employees are equipped with the necessary knowledge, skills, and experience to handle complex situations effectively and efficiently meet customer requirements.
- Building trust and customer satisfaction: Well-trained and skilled employees significantly improve their ability to serve customers. This helps build trust and customer satisfaction. A good service can create a positive experience for customers and contribute to building loyalty and long-term relationships with the business.
- Enhancing competitiveness: In a competitive business environment, training and skill enhancement help businesses stand out and gain a competitive advantage. Employees with better customer service abilities can respond quickly, professionally, and proficiently to customer demands. This helps increase the ability to attract and retain customers.
- Promoting personal development: Training and skill enhancement not only support employees in serving customers but also contribute to their personal development. Having opportunities to learn and develop new skills helps employees feel valued and motivated in their work. This can lead to career advancement, progression, and increased job satisfaction.